Moss Support

Open Moss, tap Get started and sign in with Google. Google will ask you to let Moss manage your mail and calendar, which lets Moss show, send and organize them on your device. Moss never sees your Google password.

Check that notifications are on in Moss's Settings → Notifications and in your device's Settings. Moss can send you a test notification from there. Force-quitting Moss stops background updates until you open it again, so leave it running in the background. Focus modes and Low Power Mode can also delay or hide notifications.

Yes. Archiving, deleting, moving, labeling, pinning, marking read or unread and reporting spam all show a message with an Undo button. Tap it within a few seconds to put things back exactly as they were.

Moss blocks remote images by default so senders can't use tracking pixels to see when you open their mail. Tap to load images for one message or always for a sender, or change the default in Settings → Email viewer → Block remote images.

In Moss, go to Settings and tap Sign out of Gmail. This removes your mail and account data from the device and stops notifications. To remove Moss's access on Google's side too, go to your Google Account → Security → Your connections to third-party apps & services, choose Moss and remove access, or visit myaccount.google.com/connections.

Moss spots dates and times written in a message, like "Saturday at 2:00 PM", using simple rules on your device, with no AI. Tap Add on the "Found in this email" card to create a pre-filled event.

Not today. Moss is built for Gmail and Google Calendar.

Yes. Your mail travels only between your device and Google. Read our Privacy Policy for the details.